Emmipay Privacy Policy

Privacy Policy

This Privacy Policy describes how Emmipay (“we”, “us”, “our”) collects, uses, discloses, and protects information when you visit our website and use our payment services. By using Emmipay, you agree to the practices here described.

1. What We Collect

1.1 Information You Provide

  • Account details (name, email, phone, address)
  • Payment information (card details, bank account—securely processed, not stored)
  • Support requests, feedback, and communication history

1.2 Automatically Collected Data

  • Device and browser info, IP address
  • Usage analytics—pages visited, transaction events, timestamps
  • Location inferred from IP

2. How We Use Your Data

  • To provide and operate payment services and support
  • To send transactional communications and security updates
  • To monitor, analyze, and improve our services
  • To prevent fraud and comply with legal obligations

3. Sharing & Disclosure

  • We share data with third-party providers (payment processors, analytics, email, support) bound by confidentiality and security.
  • We may disclose information to comply with legal obligations or protect rights.
  • We do not sell your personal information.

4. Cookies & Tracking

We use cookies and similar technologies to ensure site functionality, enhance security, and understand user behavior. You can manage preferences in your browser settings, although disabling cookies may affect the experience.

5. Security

We use reasonable technical and organizational measures—such as encryption and access controls—to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your personal data as long as necessary for service provision, legal compliance, and dispute resolution. Specific retention times may vary by data type.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or limit processing of your data, and withdraw consent where processing is consent-based. To exercise your rights, please contact us at admin@emmipay.co.in. We may ask to verify your identity before proceeding.

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe we have collected information from a child, please contact us to request removal.

9. Changes to this Policy

We may update this policy periodically. Changes will take effect when posted. For material changes, we will attempt to notify users by email or site notification.

10. Contact Us

Emmipay
Email: admin@emmipay.co.in
Address: Backside "FB cakes" No: 47, Arcot Rd, Rajaji Avenue, Valasaravakkam, Chennai, Tamil Nadu-600087
Phone: +91 9840655282